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Products > Observer SightOps

Observer SightOps

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Observer SightOps

Comprehensive Visibility for Multiple Cloud Vendors

With next generation discovery and dependency mapping, Observer SightOps enables intelligent automation by matching devices, applications, and systems with best practice monitoring rules, thresholds, events, and alerts.

IT organizations benefit from:

  • Reductions in downtime and improvements in MTTR during outages
  • Consolidation of multiple IT monitoring tools, reducing overhead
  • Enhanced ability to troubleshoot whether virtual, physical, or cloud
  • Comprehensive visibility for public clouds, including AWS, Azure, vCloud Air and IBM SoftLayer
  • Management of true hybrid IT infrastructure from a single platform
  • Detailed visibility for rapid buildout of private cloud and converged data center infrastructure
  • Support for advanced SDN technology such as Cisco ACI to enable future-proofing of network and data center switching fabric and successful deployment
  • Rapid time to value with minimal need for professional services

SightOps enables organizations to adopt and manage new hybrid IT environments with confidence. With event management and alerts, set thresholds for thousands of device, service, application, and network metrics. SightOps manages resources and detects anomalies before they can impact end users, providing data on conditions affecting all critical IT resources.

Benefits

Resources

  • Create groups to track the impact of devices and resources on business services and processes
  • Organize network and server types into subsets based on geography, department, device type, application service, and more
  • Track the performance and availability of specific components
  • Map dependencies between servers, network elements, and storage systems with live visibility into root cause of multi-domain problems
  • Integrate with automated alerts, ticketing workflow and runbook automation for documenting and accelerating problem resolution
  • Leverage GigaStor and Analyzer traffic analytics and back-in-time functionality to correlate network traffic behavior to underlying IT resource health and status

PDF icon Observer SightOps Brochure

PDF icon Observer Platform Overview


Features

True Hybrid IT Visibility

SightOps monitors and tracks performance for IT assets in a true hybrid IT environment whether in the public cloud, private cloud, or legacy on-premises. With complete monitoring visibility for networks, systems, storage, and applications no matter where they reside, SightOps enables organizations to adopt and manage new hybrid IT environments with confidence and validate business level cloud deployment decisions with quantifiable data.

Event Management and Alerts

SightOps monitors events and enables alerts on tens of thousands of device, service, application, and network metrics. Flexible and configurable, SightOps manages resources and detects anomalies before they impact users, providing data on conditions affecting all critical IT resources.

Infrastructure-to-Business Link

With SightOps, you can create groups to track the impact of devices and resources on business services and processes. It organizes network and server devices into specific subsets based on geography, department, device type, application service, and more. This lets IT teams prioritize based on severity and business impact, and offers drilldown within groups for sub-level analysis.

Service Health Management

SightOps provides comprehensive views into application, database, and web services (on-prem and off-prem). It tracks the performance and availability of specific components and enables customized views of health, availability, and risk at the service level. It comes ready to offer deep visibility into these higher-level services, without the need for add-on modules. Whether it’s an Apache™ web front-end server, backend Oracle® database, or middleware solution such as WebSphere® MQ , SightOps captures the metrics needed for these and many additional platforms through a series of over 1,500 PowerApps that provide extensive device and technology support.

Automated Device Discovery and Dependency Mapping

Next-generation discovery technology automatically maps dependencies between servers, network elements, and storage systems, providing live visibility into root cause of multi-domain problems.

Asset Management

Track every device on your network plus essential individual attributes like removable hard drives, RAM, installed software, and more. Use the SightOps reporting, process control enforcement, and centralized tracking of IT asset utilization throughout lifecycles, including performance and event management.

Service Desk

Integrate with automated alerts, ticketing workflow, and runbook automation for documenting and accelerating the problem resolution process.

Efficient Upgrading

By eliminating the need to patch and upgrade multiple modules separately, SightOps is quick and easy to upgrade and requires far fewer professional service resources, making it significantly less costly to maintain.

Packet-Level Intelligence

SightOps can mine relevant traffic from GigaStor that aligns with detected device, asset, and service anomalies making underlying resource and traffic problem correlation and enhanced troubleshooting simple.



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